If your ISP is setup for static, unplug the cable modem, coaxial and power for 30 minutes (this is to ensure the ARP cache at the cable company’s end is flushed). If you have connectivity, go ahead and change the WAN as DHCP. Once the device is 100% up connect the SonicWall to the modem and turn on. Plug the cable modem in, power 1 st then coaxial. Then once this is done unplug the SonicWall. While the modem is unplugged configure the SonicWall as a static IP with the information pulled from the laptop. Then unplug the modem, including the coaxial cable and let it sit there for 15 – 30 minutes. Do an Ipconfig on the laptop and record all the information the laptop pulled. If your ISP is setup for DHCP, plug a computer into the cable modem and pull DHCP. This is only if you’re having issues with the SonicWall acquiring an IP or connectivity when using a cable ISP. Issues with Connectivity to a Cable Modem The below resolution is for customers using SonicOS 6.5 firmware. This release includes significant user interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. Issues with Connectivity to a Cable Modem Resolution Copy URL The link has been copied to clipboard.Content Filtering Client Control access to unwanted and unsecure web content.Capture Client Stop advanced threats and rollback the damage caused by malware.Cloud Firewall (NS v) Next-generation firewall capabilities in the cloud.Cloud App Security Visibility and security for Cloud Apps.Email Security Protect against today’s advanced email threats.Switches High-speed network switching for business connectivity.Wireless Access Points Easy to manage, fast and secure Wi-Fi.Secure Mobile Access Remote, best-in-class, secure access.Cloud Edge Secure Access Deploy Zero-Trust Security in minutes.Capture Security appliance Advanced Threat Protection for modern threat landscape.Capture ATP Multi-engine advanced threat detection.Network Security Manager Modern Security Management for today’s security landscape.Security Services Comprehensive security for your network security solution.Next Generation Firewall Next-generation firewall for SMB, Enterprise, and Government.